Privacy Policy

This policy applies to personal information collected through our website, service inquiries, bookings, studio rentals, and creative collaborations.

• Service requests for photography, videography, podcasting, and post-production
• Studio rental bookings, workshop registrations, and brand activations
• Voucher purchases, promo redemptions, and client communications
• Job inquiries or applications submitted to our team

Third-party websites or platforms you access through our links follow their own privacy policies.

We collect information you provide directly, information generated by your use of our services, and limited technical data to keep the experience secure and reliable.

• Identity and contact details (name, email, phone)
• Booking details, service preferences, and project requirements
• Payment details processed securely by third-party providers
• Uploaded media, creative assets, or references you share with us
• Communication history, feedback, and support requests
• Website usage data and device information for analytics
• Marketing preferences and consent choices

You can choose not to provide some information, but certain services may be limited as a result.

We use your information to deliver services, manage bookings, process payments, communicate with you, and improve our studio experience.

• Provide and manage studio services, bookings, and vouchers
• Communicate about scheduling, project updates, and support
• Process payments, refunds, and invoicing securely
• Improve our services, marketing, and customer experience
• Comply with legal and regulatory obligations

We do not sell your personal information.

When you book a session or purchase a voucher, we collect the information needed to complete your transaction and deliver the service.

• Payment transactions are processed by trusted third-party providers
• We may store billing details needed for receipts or tax compliance
• Voucher balances and redemption history are tracked for accuracy

We do not store full card numbers on our servers. Payment providers handle sensitive card data.

We may store the media you create with us, along with project notes, edits, and backups needed to deliver final work.

• Client assets are stored for project delivery and revisions
• Access is limited to the team members working on your project
• We only share work publicly in our portfolio with your consent

If you want content removed from our portfolio, contact us and we will review the request.

We use cookies and analytics tools to understand how visitors use our website and to keep sessions secure.

• Essential cookies for site functionality and security
• Analytics cookies to measure traffic and performance
• Preference cookies to remember settings where applicable

You can adjust browser settings to manage cookies; some features may be affected.

We share personal information only when necessary to deliver services or comply with legal obligations.

• Payment processors (e.g., Stripe) to complete transactions
• Trusted service providers for hosting, storage, and communications
• Professional contractors supporting studio or production work
• Legal authorities when required by law or to protect rights

All vendors are expected to protect your data and use it only for authorized purposes.

We keep data only as long as necessary for business, legal, and operational purposes, and we apply safeguards to protect it.

• Access controls and limited internal permissions
• Secure storage and encrypted transfers where available
• Periodic reviews of retained information

No system is fully secure, but we continuously improve our protections.

You may request access, corrections, or deletion of your personal information, or withdraw consent for marketing at any time.

• Access a copy of your stored information
• Correct inaccurate or incomplete data
• Request deletion where legally permitted
• Opt out of marketing communications

We respond to verified requests within a reasonable timeframe.

Your information may be processed in countries where our service providers operate. We take steps to ensure appropriate safeguards are in place.

• Service providers may operate in Canada, the United States, or other regions

By using our services, you consent to these transfers.

Our services are intended for individuals who can enter into contracts or who have parental or guardian involvement.

• We do not knowingly collect personal information from children without consent
• Parents or guardians can contact us to request removal

If you believe a minor has shared information with us, please contact support.

We may update this policy from time to time. The latest version will be posted on our website.

• Last updated date will be reflected on the policy page

Continued use of our services indicates acceptance of updates.